Scope to increase hotel revenue.
Smart technologies like PMS (Property Management System) and POS(Point Of Sale) have become omnipresent and are changing the ways to communicate and do business. With the right technology tools in place, hoteliers can increase their revenues and cost effective.
As we know positive guest experiences and overall satisfaction are profitable, to create an unparalleled customer experience is a cost effective way to help drive revenue and loyalty.
According to the Harvard Review, customers who had the ‘best experience’ spend 140% more compared to those who had poor experiences, and 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience (American Express Survey, 2011).
It’s important to keep Hotel employees happy and focused on hotel guests. Encourage employees to come up with ways to cut costs, increase revenues and maximize customer service.
List the hotel on an Property management system like Bookeex. A platform which perform all task from take booking and check in to checkout in very smart way. Bookeex also save guest data which can help hotelier to provide returning guest to provide there desired services before they asked.
Bookeex is a cloud based intelligent solution is the best solution in this case for hotel business.