Process Automation Through Chatbot
Process automation through ChatBOT is the new norm to increase productivity and enhance customer experience, through a transparent manner. Bargad (BSS) offers self learning Chat BOT that can be trained to understand customer expectations and offer services to their requirements accordingly.
Our AI based BOT's can be deployed on digital properties like websites, internal portals, and mobile devices, to provide an omni-channel and a stable experience for users. Ready integration with Active Directory (AD/LDAP), ERP, CRM, and ECM systems to provide a wholesome experience to the users.
Our AI BOT understands the statements, utterances and intent, and responds in natural language to the user, using text and images.
Under supervised learning, the Chat BOT enriches its knowledge based, and get better over time, on what queries to answer and on what queries to learn from, transfer the session to a live agent.