Omnichannel

Omnichannel Ecommerce

What is Omnichannel Commerce?

Omni-channel retail (or omnichannel commerce) is a multichannel approach to sales that focus on providing seamless customer experience whether the client is shopping online from a Web Commerce ,Store through POS or Through Mobile Apps .

What is the difference between Omnichannel and Multichannel?

Single-channel commerce

Means you're selling your product via one sales channel . This could be your store, your web shop or an online marketplace like eBay. This alone can work perfectly well. But, if you want to give your customers a richer buying experience with your product, it's wise to look into additional channels where you can sell your product.

Multichannel commerce

Sells your product to your customers on different channels, both online and offline. You interact with your customer via social media, by phone and in your physical store. Your online presence is on point and your customers know where to find you. Multichannel is already a great strategy to get people engaging with your brand.

Omnichannel commerce

Takes place on multiple channels too, like the multichannel commerce strategy. Without multichannel, there's no omnichannel. The big difference is that omnichannel commerce connects all channels. This means your customer has a seamless experience across all platforms.

Features

CRM
Automate Stock Replenishment
Point of Sale
Website & Apps
Stock
Multistore management
Promotional Schemes
Billing And Pricing
Serialized /Batched Inventory Management
Customer Acquisition & Loyalty
Barcodes
Expiry Management
Offline POS & Syncing
Cashier Closing Voucher
Delivery Integration

Feature list


Item

An Item is a product or a service offered by your company.Our ERP is optimized for itemized management of your sales and purchase. If you are in services, you can create an Item for each service that you offer. Completing the Item Master is very essential for the successful implementation of our ERP System.


Stock

Stock is Integrated inventory so that you have a real time view of the availability of products, managing stock levels in various locations with warehouses, stock transfers, and so on. Batched or serialised items - pick your take. Scanning barcode via your device camera gives you blazing fast search through the hierarchy of your stock and enriched customer experience.

Cash Closer Voucher

Your retail counter may have multiple people operating the POS software throughout the day in multiple shifts. Cashier closing vouchers in POS allows a cashier to record the sales and details at the end of his/her shift. From here, the accountant or concerned person can collect, tally the cash and make the necessary Journal Entries to update the Company ledgers.


Accounts

  • Sales Invoice: The bills that you raise to your Customers for the products or services you provide.
  • Purchase Invoice: Bills that your Suppliers give you for their products or services.
  • Journal Entries: For accounting entries, like payments, credit and other types.


Sales Dashboard

Dashboard provides an at-a-glance view of key performance indicators relevant to the business process.

Each Dashboard consists of one or more than one Dashboard Charts each of which are configured with a data source known as Dashboard Chart Source.


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